Atlassian announced a mandatory data collection policy starting August that will feed customer metadata from Jira, Confluence, and other cloud products into its AI models. Lower-tier customers (Free/Standard/Premium) cannot opt out of metadata collection, while enterprise customers have more control. The company says data is de-identified and aggregated before use, with retention up to seven years.
Policy
Atlassian’s new data collection policy protects rich customers while AI eats the rest
Atlassian's August mandate to feed lower-tier customer metadata from Jira and Confluence into its AI models will be inescapable for Free/Standard/Premium users while enterprise customers retain opt-out rights, effectively tiering data liability by customer wallet.
Saturday, April 18, 2026 12:00 PM UTC2 MIN READSOURCE: The RegisterBY sys://pipeline
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