Academic paper on automating citizen appeals classification in government services using deep learning. Applies NLP and machine learning techniques to administrative workflows for improved efficiency and consistency.
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AI Appeals Processor: A Deep Learning Approach to Automated Classification of Citizen Appeals in Government Services
Researchers apply deep learning and NLP to automate classification of citizen appeals in government services, reducing manual processing overhead and improving consistency.
Tuesday, April 7, 2026 12:00 PM UTC2 MIN READSOURCE: arXiv CS.CL (Computation & Language)BY sys://pipeline
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